Streamlining the Digital Experience for Coastal Expeditions
CLIENT
Coastal Expeditions
SERVICES & SOLUTIONS PROVIDED
Coastal Expeditions is a trusted outdoor outfitter known for its guided kayak tours, paddleboard rentals, and nature-based experiences along the South Carolina coast. With multiple launch points and a wide range of eco-tours, the company has built a loyal following of adventure seekers, families, and nature lovers. But as their offerings grew and locations multiplied, their digital presence became fragmented—making it difficult for users to navigate, explore, and book experiences. That’s where Iperdesign came in.
The Opportunity
Coastal Expeditions, a premier tour and rental company, needed a complete overhaul of its digital presence. Their website was fragmented across multiple locations, each with different branding and inconsistent user experiences. Visitors had a hard time navigating offerings, finding location-specific activities, and understanding how to book. The company needed a solution that simplified navigation, unified the brand, and streamlined the rental process to drive more engagement and conversions.
The Solution
Our team approached the challenge by first consolidating the separate websites into one cohesive, unified platform. We developed a flexible filtering system that allows users to easily select their preferred location and see all available tours and rentals in that area. This transformed a previously disjointed browsing experience into a seamless journey, allowing customers to explore and book more intuitively. Behind the scenes, we also reworked their booking workflow, integrating it smoothly with their existing system to create a frictionless path from exploration to reservation.
Coastal Expeditions is a trusted outdoor outfitter known for its guided kayak tours, paddleboard rentals, and nature-based experiences along the South Carolina coast. With multiple launch points and a wide range of eco-tours, the company has built a loyal following of adventure seekers, families, and nature lovers. But as their offerings grew and locations multiplied, their digital presence became fragmented—making it difficult for users to navigate, explore, and book experiences. That’s where Iperdesign came in.
